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Create a Discount

Follow this guide to create discount codes that attract attendees and increase ticket sales. Set each detail—code name, internal name, discount value, usage limits, and active dates—to align with your event goals and target audience.

In this article:

1. Create a Discount Code

Start by clicking on 'Apps' located in the sidebar.

 

Click the 'Discounts' App.

Note: Click the ‘Pin’ icon to add your favorite apps to the sidebar.

 

Click the arrow to expand the list of your events, then select the one for which you want to create a discount.

 

Click on 'Create discount'.

 

2. Add Code Name

Code: Make sure it's unique, short codes are easier to promote.

 

3. Add Discount Internal Name

Internal Name: Give your discount an internal name. This is only visible to you.

 

4. Add Discount Value

Value: Choose 'Percentage' or 'Fixed amount'. A 'Percentage' discount takes off a percentage of the total price (like 10% off). A 'Fixed amount' discount takes off a specific dollar amount (like $10 off). Select the option that best fits your discount strategy for the event.

 

Type the discount value, either as a percentage or a fixed amount.

 

5. Add Maximum Discount Uses

Limit number of times this discount can be used in total: By checking this box, you’re setting a cap on how many times the discount can be applied across all customers. This is useful to control the overall number of discounts issued.

 

Once the box is checked, a field will appear where you can enter the exact number of times the discount can be used. For example, if you enter 50, the discount will only be valid for the first 50 uses.

 

Limit to one use per customer: Check this box to restrict the discount to one use per purchase. Leave it unchecked to allow customers to apply the discount to multiple tickets.

 

6. Add Discount Active Date and Time

Time Zone: Select your time zone to ensure the discount is available at the correct times in your country.

 

Start date: Pick the date when the discount will be available for customers to use.

 

Start time: Choose the time you want the discount to start.

 

Set end date: Check this box to set an end date for your discount. If you don’t want to set when the discount ends, you can leave this box unchecked.

An end date specifies the last day the discount will be available. After this date, the discount will no longer be valid, so it’s useful when you want to offer a limited-time promotion.

 

If you check the box, select the end date and time when the discount will end. This is when customers will no longer be able to use the discount.

 

Click on the 'Save discount' button in the top right corner to save all your discount settings.

 

FAQ

How do I create a new discount code?

Click on 'Apps' in the sidebar, select the 'Discounts' App, and proceed with the instructions above.

Can I choose between a percentage or a fixed amount discount?

Yes! Under the ‘Value’ section, you’ll see a dropdown where you can select between ‘Percentage’ or 'Fixed amount' discounts.

Do I need to set an end date for the discount?

No. Setting an end date for the discount is optional.

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