Configure your custom domain here to create a professional presence for your event. This will enhance brand recognition and improve the attendee experience.
In this article:
1. Customize Organization Domain
Click on the name of your organization in the sidebar.
Click the settings icon.
Click 'Domain' to set up your custom domain.
Click on the 'Add domain' button.
Domain: Your domain name is the unique web address where attendees can find details about your events. Pick a relevant and easy-to-remember name, as it’s key to your online presence and branding.
Choose your ‘Domain Type', then select either 'PRIMARY' or 'REDIRECT’.
'PRIMARY' means your custom domain will be the main address for your organization and event pages e.g. www.yourdomain.com/event-name
'REDIRECT' sends people to your primary domain.
Click on the 'Validate' button to save it.
2. Update Your CNAME
Once you’ve validated your custom domain, you need to change your domain provider (e.g., GoDaddy, Namecheap).
How to Add a CNAME to Your Domain
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Log into your domain registrar (e.g., GoDaddy, Namecheap).
This is where your domain settings are managed.
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Go to DNS settings or DNS Management.
This is where you can control records like CNAME.
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Add a new record and select CNAME.
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A CNAME (Canonical Name) points one domain to another.
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Enter the hostname (e.g., 'www' or 'blog').
This is the subdomain you want to redirect.
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Enter the target domain (e.g., 'example.com').
This is the domain you want the subdomain to point to.
Save the record and allow up to 48 hours for changes to take effect.
Why Add a CNAME?
Redirect a subdomain (like blog.example.com) to another domain or service (like medium.com).
FAQ
What should I do if the 'Validate' button isn’t clickable?
Make sure all required fields are completed before attempting to click 'Validate.'
Can I change the Domain Type after validation?
No, you can’t change the Domain Type after validation, but you can delete it and create a new one.
What happens after I click 'Validate'?
The system will verify your domain details. If everything is correct, all your event links will use your custom domain.