image/svg+xml

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod.

Lets talk!

Creating New Tickets

Remove Benefits from a Ticket

This feature allows organizers to easily remove benefits from tickets, making updates or adjustments hassle-free, as long as the ticket hasn’t been sold yet.

In this article:

1. Remove Benefits from a Ticket

In the left-hand menu, click on ‘Events’.

Choose the event where you want to remove a benefit.

Click on ‘Tickets’ to see all the tickets for that event.

Pick the ticket that has the benefit you want to remove.

Click on the 'Benefits' tab to view the benefits tied to that ticket.

Click the trash icon next to the benefit to delete it automatically.

Important: Once a ticket has been sold with a specific set of benefits, those benefits become fixed and can no longer be edited or removed. You can only make changes to tickets that haven’t been sold yet.

FAQ

Can I remove a benefit without affecting the ticket itself?

Yes, as long as the ticket hasn’t been sold. Once sold, the benefit becomes locked in and cannot be removed.

Will attendees be notified if I remove a benefit?

No, attendees won’t be notified automatically. If the benefit removal affects their experience, it's a good idea to send them an email or update to keep them informed.

Explore More

View All