Last Updated: August 27, 2025

Who We Are

7AM TICKETING LIMITED operates the 7AM event ticketing platform. This policy explains how we handle information when you use our services - whether you organize events, buy tickets, receive gifted tickets, or simply use our platform.

What We Collect

For All Users:

• Account info: Your name, email, phone number
• Usage data: How you use our platform
• Device info: IP address, browser type, device identifiers
• Event data: Information about events you attend (whether purchased, received, or transferred)

Additional for Users Who Purchase:

• Payment info: Billing details (we don't store full card numbers)
• Purchase history: Your ticket transactions

Additional for Event Organizers:

• Organization details: Business information if you create events
• Event data: Information about events you create

Why We Collect It

• To provide our ticketing services
• To process payments
• To communicate with you
• To improve our platform
• To prevent fraud
• To comply with laws
• To develop and test beta features (which may collect additional data for improvement)

Who We Share With

• Event organizers get attendee info for their events
• Attendees see basic organizer info when buying tickets
• Service providers who help us run our platform (hosting, email, payments)
• Third-party apps and integrations you choose to connect (each has their own privacy policy)
• Related companies we own or that own us, if applicable
• Legal authorities when required by law

We don't sell your data

When you enable additional features, apps, or integrations, those services may access your data as necessary to function. Always review third-party privacy policies before connecting services.

Data Location

We use industry-standard cloud infrastructure providers. Due to the global nature of our services and for performance and reliability reasons, your data may be stored in multiple data centers worldwide.

How Long We Keep It

We keep your information as long as needed to provide services and comply with legal requirements (like tax laws). You can request deletion anytime.

Your Rights

You may have rights to:

• Access your data
• Correct mistakes
• Delete your information
• Object to certain uses
• Get a copy of your data

Available rights depend on your location and applicable laws.

Cookies

We use cookies for authentication, preferences, and analytics. Essential cookies can't be disabled. You can manage others through your browser.

Security

We use industry-standard security measures including encryption and access controls. No system is 100% secure, but we work hard to protect your data.

Children

Our services aren't for children under 16. Event organizers are responsible for age-appropriate events.

Updates

We may update this policy. We'll notify you of significant changes via email or our platform.

Contact

Email: support@7am.io

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By using 7AM, you agree to this Privacy Policy. If you don't agree, please don't use our services.

© 2025 7AM TICKETING LIMITED