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Creating an Organization

Add Organization 'Basic Info'

Customize your profile by uploading your logo, banner, and a brief description that highlights your mission, values, and what makes your events unique.

In this article:

Add Organization Logo
Add Organization Description
Add Organization Banner

1. Add Organization Logo

Click on the name of your organization in the sidebar.

Click the settings icon.

Click the ‘Upload' button to select your logo. If you've already added one and want to change it, click 'Replace'. To remove the current logo, just hit 'Delete’.

2. Add Organization Description

Describe your organization in detail, including its mission, goals, and other relevant information. You can also add images, bullet points, and links.

3. Add Organization Banner

Click on 'Upload' and select your banner. HEIC, WEBP, SVG, PNG, or JPG files are recommended.

Click on the 'Save organisation' button to save the changes.

After you have edited your organization’s basic info, you'll be ready to set up your domain.

FAQ

What should I do if I want to upload my logo and banner?

Go to 'Basic Info' in your organization’s settings, and click 'Upload' to add your logo. For the banner, follow the same steps.

Can I change the organization description after the event has started?

Yes! Just go to 'Basic Info' in your organization’s settings and update the description anytime.

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Create a New Organization

In this step, you’ll set up your organization name and choose the currency for your events.

*You can create as many organizations as you like, all linked to the same email. Each organization can host unlimited events.

In this article:

Create Your Organization
Add Organization Name
Add Organization Currency

1. Create Your Organization

Once you've logged into the 7am panel, go to the left-hand menu and click the 'Create Organisation' button to get started.

2. Add Organization Name

Type the name of your organization. This will be displayed alongside your events.

3. Add Organization Currency

Select the currency in which you want to sell your tickets. Please note that the currency setting cannot be changed once you begin selling tickets.

Click the ‘Create Organization' button to finalize. You’re now one step closer to creating an event and selling tickets.

ℹ️ After creating your organization, you'll be ready to add your organization’s basic info.

FAQ

Can I change the currency later after creating the organization?

Yes, you can edit the currency settings in the organization's preferences as long as no tickets have been sold.

Customize Organization Domain

Configure your custom domain here to create a professional presence for your event. This will enhance brand recognition and improve the attendee experience.

In this article:

Customize Organization Domain
Update Your CNAME

1. Customize Organization Domain

Click on the name of your organization in the sidebar.

Click the settings icon.

Click 'Domain' to set up your custom domain.

Click on the 'Add domain' button.

Domain: Your domain name is the unique web address where attendees can find details about your events. Pick a relevant and easy-to-remember name, as it’s key to your online presence and branding.

Choose your ‘Domain Type', then select either 'PRIMARY' or 'REDIRECT’.

'PRIMARY' means your custom domain will be the main address for your organization and event pages e.g. www.yourdomain.com/event-name

'REDIRECT' sends people to your primary domain.

Click on the 'Validate' button to save it.

After you have set up your domain, you'll be ready to add links to your social media accounts to increase the visibility of your events.

2. Update Your CNAME

Once you’ve validated your custom domain, you need to change your domain provider (e.g., GoDaddy, Namecheap).

How to Add a CNAME to Your Domain

Log into your domain registrar (e.g., GoDaddy, Namecheap).
This is where your domain settings are managed.
Go to DNS settings or DNS Management.
This is where you can control records like CNAME.
Add a new record and select CNAME.
A CNAME (Canonical Name) points one domain to another.
Enter the hostname (e.g., 'www' or 'blog').
This is the subdomain you want to redirect.
Enter the target domain (e.g., 'example.com').
This is the domain you want the subdomain to point to.

Save the record and allow up to 48 hours for changes to take effect.

Why Add a CNAME?

Redirect a subdomain (like blog.example.com) to another domain or service (like medium.com).

FAQ

What should I do if the 'Validate' button isn’t clickable?

Make sure all required fields are completed before attempting to click 'Validate.'

Can I change the Domain Type after validation?

No, you can’t change the Domain Type after validation, but you can delete it and create a new one.

What happens after I click 'Validate'?

The system will verify your domain details. If everything is correct, all your event links will use your custom domain.

Add Social Media Links

This section allows you to add social media links, boosting event visibility and making connecting with attendees easier.

In this article:

Add Organization Social Media Links

1. Add Organization Social Media Links

Click on the name of your organization in the sidebar.

Click the settings icon.

Click 'Social' to add your social media links.

Click on ‘Website' and type your URL starting with http:// or https://.

Click on 'Twitter' and type your Twitter link starting with http:// or https://.

Click on 'YouTube' and type the link to your channel starting with http:// or https://.

Click on 'Facebook' and type the link to your profile starting with http:// or https://.

Click on 'SoundCloud' and type the link to your profile starting with http:// or https://.

Click on 'Instagram' and type the link to your profile starting with http:// or https://.

Once you’ve added all your social media links, click the 'Save organisation' button to save your information.

After you’ve added the links to your social media accounts, you’ll be ready to manage your staff accounts and set permissions.

FAQ

How do I add my social media links?

After adding your domain, click the arrow, select 'Social', enter your links (starting with http:// or https://), then click 'Save organisation' when you're done.

Can I add multiple social media profiles?

Yes! You can add links for platforms like Twitter, Facebook, and Instagram.