Connect Stripe to Receive Payments
When you sell tickets through 7am, you’ll need to connect a payment provider so that funds go directly into your account. One of the available options is Stripe, a secure and widely trusted payment platform.
This guide walks you through the steps to connect your Stripe account (or another available payment provider) so you can start receiving ticket payments without hassle.
In this article:
How do I connect Stripe to my organization?
Complete your setup in Stripe
1. How do I connect Stripe to my organization?
Once you’re inside your organization in the 7am Panel, click the three dots next to your organization’s name.
From the menu on the left-hand side, select 'Payment Providers'.
In the Payment Providers section, you’ll see a list of available methods, such as Stripe and Pin Payments, each showing whether it’s Active or Inactive.
If Stripe appears as inactive, click 'Settings' to start the setup process. You’ll be redirected to Stripe, where you’ll need to fill out your personal and business information, banking details, and the account number where you want to receive your ticket sales, along with other required fields.
2. Complete your setup in Stripe
After being redirected to Stripe, you’ll land on the Get started with Stripe page. Enter your email and password to create a new account, or sign in with an existing one. This step must be completed by the business owner or someone with management responsibility for the organization.
Stripe will prompt you to set up two-step authentication. Scan the QR code with your preferred authenticator app to link it, or click 'Enter code manually instead' if you prefer to add the setup key yourself.
Enter the verification code from your authenticator app to confirm the two-step authentication setup and continue.
Stripe will ask you to start with some basics. Select your business location and choose your business type.
A dropdown will appear with options such as Company, Partnership, Trust, Individual/Sole Trader, or Not-for-profit (NFP). Select the option that best applies to your organization.
Please note: If you don’t have an NZBN or ABN number, that’s not a problem. You can select Individual/Sole Trader to proceed.
After choosing your business type, you’ll also need to select the appropriate business structure. Once you’ve made your selections, click 'Continue' to move on.
As part of the setup process, Stripe will ask you to fill in your personal information. This can include your legal name, date of birth, address, and other details.
After completing the setup, your Stripe account will be successfully connected to 7am, and the status will change from Inactive to Active.
FAQ
Can I connect more than one payment provider?
Yes. You can connect multiple providers if they are available in your region. Just repeat the same steps for each provider you want to add.
What happens if I don’t connect Stripe or another payment provider?
Without a connected payment provider, you won’t be able to receive money from ticket sales. Make sure to set up Stripe (or another option) before you start selling tickets.
Can I change my payment provider later?
Absolutely. You can disconnect a provider at any time and connect a new one by going back to the Payment Providers section in your organization’s settings.